Help With the Connections Behind Your Business Email
Website hosting, domain registration and email can be managed by different providers. We help you understand the setup and make the changes needed for your business email to work with your domain.
Above & Beyond provides support with Google Workspace, Microsoft 365, DNS and email configuration. Send a description of the issue or change you are planning, and we’ll work out the next step.
Discuss Your Project“We've been working with Damien at Above and Beyond for several years, and he has been invaluable to our business. Damien not only set up our website on Shopify, seamlessly migrating us from BigCommerce, but he also manages our email campaigns and tackles IT issues that go beyond standard web development.”
How We Can Help
Google Workspace
Domain connection, account setup and configuration help.
Microsoft 365
Support with domain verification and business email configuration.
DNS & Troubleshooting
Investigate mail routing, domain records and delivery problems.
Set Up or Move Business Email
Email work starts with the existing provider, accounts and the information that needs to move. We’ll identify access requirements and scope the setup or migration, including DNS changes and checks.
The proposal will distinguish technical work from provider subscriptions and any device or mailbox work included. Timing and any expected interruption are agreed before the change.
Investigate Missing or Undelivered Messages
Tell us whether the issue affects incoming mail, outgoing mail, website enquiries or a particular recipient. Include when it started and any error or bounce message.
We can scope an investigation into the relevant domain records, routing and configuration. Don’t send passwords in an enquiry; we’ll arrange suitable access if it is needed.
Keep Email in Mind When Moving Your Website
A new website or hosting change does not automatically mean your email should move. We review the current mail setup and the records it relies on before changing DNS.
Ongoing help with domains and email can be discussed alongside website support, with each service’s scope made clear.
Frequently Asked Questions
Do I need to host my website with you?
Send details of your current providers and the help you need. We can review the setup before confirming the scope and any access required.
Are email licences included in the support price?
Provider subscriptions and technical support are separate unless specifically included in your proposal.
Can you recover missing email?
That depends on the provider, retention settings and available backups. We can investigate what is available, but recovery cannot be promised before checking.
How do I request help?
Existing clients can email support@abpages.com or open a support ticket. For a new enquiry, describe the issue and your current email provider. Do not include passwords.
Tell Damien What You Need
Tell us about your website, the work you have in mind and any timing requirements.
A brief outline is enough to start. Damien will review your enquiry and email you about the next step.