Common Misconceptions about Web Designers

As a web designer, I’m proud to be a part of an Apple-loving, forward thinking, technologically advanced group of people that devour tutorials and web design blogs, hoping to create a stellar design that that gets posted in every CSS gallery out there. Yep, we’re a group of people that works hard, plays hard and strives to meet our deadlines, while learning something new along the way.

Common Misconceptions about Web Designers

We’re also a misunderstood group of people, viewed as gothic creatures that shun the daylight because we’re just tragic artists.

Well, I’m here to set things straight. Here are some common misconceptions about being a web designer that just aren’t true.

Web designers are a dime a dozen

Yes, your mom’s friend’s brother’s neighbor may know how to use Photoshop, or maybe he even learned HTML and CSS basics from a book, but that doesn’t make him a web designer.

A web designer is someone that designs professionally and knows the reason why you can’t use Zapfino for body copy on the web. They understand why using a red background with green text is a bad idea.

Anyone can learn how to create professional web designs, but not overnight, and certainly not by reading one book. Web designers have skills learned through experience, lots of practice, continual self-education, and working with clients.

It takes time and patience to be a professional web designer, and I’m sorry, but your mom’s friend’s brother’s neighbor is not one of them.

Web designers know nothing about art

Art basics are the foundation of every good design, and are ingrained deep in the heart and soul of every great web designer.

Composition, hierarchy, and color choices are what a design is composed of. Typography also plays a big role in the design. Fonts must be carefully chosen to compliment the style and feel of the site design. Body text itself has several things to think about. It must be legible so a designer has to consider size, color, font choice and style. Every choice affects the design, taking a design from mediocrity to greatness.

Web designers must be living large with how much they charge

I had a friend tell me this after she found out about my rates. I’ve heard the same sentiment from others. It’s a little disconcerting to hear someone say a website should be worth so little money. Your website defines your company and is often the only face people will see. It should certainly put your best foot forward, telling customers what you do in a professional manner, and communicating to them effectively why you deserve their business. These things take time and skills to complete and should cost money, since we do need to make a living. Although it may sound like a lot all at once—at the end of the day—it usually doesn’t amount to being rich.

Web designers make things pretty, not functional

American Designer Charles Eames once said, “Design is a plan for arranging elements in such a way as best to accomplish a particular purpose.” A web designer’s job is to make sure that the design isn’t just aesthetically pleasing, but also usable. Web design is a craft born out of comingling art and science harmoniously.

A good user experience on a website is largely due to the design and how the designer planned the site. It would be silly to create a site without thinking about how it functions. It’s important to prepare by thinking about what users might do and how the design can move them around the site efficiently. The functionality and usability of a site and the design certainly go hand in hand.

Web designers have it easy, HTML and CSS are easy to learn

Yeah, and clients are easy to please too. The web runs on its own language, several of them actually. HTML, CSS, JavaScript, PHP, Python, Perl – this list goes on and on.

Learning each one is like learning another language like Spanish, French, or German. You must start with the basics and build upon the foundation, gaining more experience with time, slowly adding more and more command of the language to your repertoire until the day that you speak like a native speaker.

As with many professions today, there is much to learn, and with the ever-changing and evolving world of design, there will always be another skill to acquire or another language to study.

Although it may be more fun than learning French, it’s still something that starts out tough and only gets easier with time.

Web designers sit in a dark basement and hate to socialize

This may still be true for some, but I think it would be tough to gain new clients (and keep existing ones) by being unsociable. Networking is a huge part of collaborating and working well with others, as well as a great way to find potential new clients and spread the word about yourself as a designer.

Being social and getting out into the daylight is a big part of getting yourself out into the workforce and finding jobs. I’ve met tons of fellow designers at social functions, so I know firsthand that most designers may be shy, but certainly not against socializing.

Web designers aren’t progressive

This one is so false I don’t even know where to start. Web design has changed so much over the last year alone! The big push behind these changes and the group responsible for the way the web looks is—you guessed it—web designers.

Society as a whole plays a big part, with fashion trends, social norms and even the economic state playing a hand in where web design goes. But we are the people responsible for creating and maintaining the look, pushing ourselves to design something new and something the world will love.

Web designers work odd hours

I do know some designers that do work at non-standard hours, so I’ll tread lightly here, because for some, this may be their only choice or this is where they’re most productive. Working regular business hours allows me to be available for client phone calls, and gives me the chance to respond to emails in a timely manner. If I slept in until noon, half of the regular business day would be gone, which cuts my chances of networking and finding potential new business in half as well. I prefer to work regular hours and I know it doesn’t work for everyone, but I don’t think our group as a whole should be defined as people that work irregular hours.

Web designers don’t need any kind of training

I know some designers that have natural talent and are self-taught designers. Nevertheless, in a non-traditional way, they still received some training. It may have come from online tutorials, books, magazines, blogs or friendly coworkers, but I don’t think a single one of us can say we opened our eyes one day and knew how to be a great web designer without any kind of training whatsoever.

Formal training in a classroom setting was very helpful for me in my learning process, although it doesn’t fit everyone. As web designers, we have all been trained in different ways across the globe, gathering knowledge from many sources to become the designers we are today.

Web designers don’t work well with web developers

I consider myself a designer and a developer and I use the term web design loosely, combining the trades together. Many designers and developers do this, so it would be wrong to say we don’t get along. Even when designers and developers are separate, we are all after the same purpose. We want a greater web experience that allows users to find the information they are looking for easily and efficiently while feeling satisfied and amazed. At times, there may be disagreements between the two parties but in the end, we are all on the same team.

Web designers have a cushy job

Some people think that all we do is surf the web and making things look pretty all day. I do believe we have landed in a pretty cool field, and I won’t for a minute say I don’t love being a designer. But I also don’t agree that it’s a cushy job. The majority of us are diligently working to provide customers with a website that fits their audience, their needs and their services. We work hard to push our designs to a new level, accepting criticism and feedback to make our work the best it can be for the client.

Web designers can make tons of money right out of school

Now I know some of you may have been lucky enough to land a sweet job right out of school, or maybe even started up your own thing and it took off right away. I’m going to guess and say it didn’t just fall in your lap though, you probably worked hard and had a stellar portfolio.

For most of us, even with a great portfolio, it takes time, experience, and hard work in the real world to land a good design job and awesome high-paying clients. The first couple of years are a bit rough, and are filled with lots of learning, and maybe some coffee runs for the office. Kids right out of school are so hopeful that they will be the next big thing, but it just doesn’t happen like that.

What other misconceptions about web designers have you heard?

Myths about the web design world are all over the place, and I’ve only briefly touched on the misconceptions that I’m sure we’ve all heard. Keep educating your friends, family and coworkers about these things and help us spread the word about our great design community.

About the Author

Shannon Noack is a designer in Arizona and the Creative Director of Snoack Studios. Designing is her passion in life and she loves to create websites, logos, print work, you name it. She also blogs regularly here and you can connect with her on Twitter as well.

Communicating your needs to your web designer

Communicating with a web designer can be the most difficult part of the hiring process because you and the web designer don’t speak the same language when talking about the details of a website. This article explains how to get your ideas across to the web designer you want to hire.

Ok, so you’ve decided to hire a professional web designer to build your website. You spent some time looking for the right person. Eventually you found the right web designer that you believe will design the most “remarkable”, “extraordinary” website the internet community has yet seen.

So now what? Explaining to the web designer the layout design you have in your mind can be a very frustrating process. You will find that putting the “picture” in your mind into words can be a difficult task. Actually in most cases this is the biggest hurdle between you and the final outcome. No matter how talented the web designer is, if you can not communicate with him properly, in his own professional language, he will not be able to use his talent to achieve your design.

There are two possible situations you may face:

You know what content you want on the website but have no clue how to present it to the user.

You know what content you want on the website, and you have the layout in your mind, but you don’t know how to implement it.

In both cases you will need to explain your thoughts to the web designer. Although most people who read those lines are probably thinking that being in the second situation is better then being in the first situation. However, real life experience shows the opposite to be true. Giving a web designer the complete freedom of action regarding the web design based solely on the website content is usually a smart thing to do. You will find that explaining to the web designer what the nature of your website is, whether it’s a product that you want to sell or a hobby item, is much easier then trying to explain to him the temperate of the color schema or an undefined shape that you would like to have in the website header.

Actually for both of the situations, I would suggest you use the same approach, but with a minor modification to each situation. If you know of a website that has all the features you want or need and/or a site that looks the way you want your site to look, be sure to give the site’s url to the web designer. Doing so will give him some idea of want you want. You will both be looking at the same thing but will actually look at it from a different angle. Therefore, it may be better to give him more than one website as an example. The more websites you find that can express your feelings and/or needs, the easier it will be for web designers to understand your intention without you having to use a single “technical” term. Chances are that you won’t find a single website that has all of the feature you want. After all, if such a website already exists there would be no place for your new web site to be born. Use several websites to express the different features you want. Spend as much time as necessary until you find just the right websites to provide examples of your needs. Doing research at this stage will definitely save you a lot of time later trying to point the web designer in the right direction.

Although you are the one who needs to express your self to the web designer, you must learn to listen to him as well. When he uses technical terms, ask for their meaning. Do not finish any part of the conversation unless you are absolutely sure that both sides are on the same page. Remember that when a web designer speaks about the temperature of a color, he is not talking about the next day’s forecast.

Remember, you hired a professional web designer because you want a professional looking website and you couldn’t do it yourself. So, trust the web designer’s judgment when they tell you something you want won’t work or isn’t the best way to accomplish your goals. After all, you are paying them for their expertise. Don’t try to tell them how to do their job.

It is OK to require that a web designer gets your approval each step of the way so you can tell them if one of your goals isn’t being met. Also, if you really don’t like how something looks and want it changed, tell them immediately. Don’t wait until everything is done and then decide you don’t like it.

A final word about cost

You have agreed on what needs to be done and the web designer has given you a price quote. Simple modifications and bug fixes are usually included in the price. However, other major changes or outright revisions may or may not be included. Make sure the agreement states what is included, what constitutes a revision rather than a fix, and how many changes you can make after delivery without incurring additional costs.

How can I setup email with Outlook 2003?

Outlook 2003 Startup wizard

The Outlook 2003 Startup wizard will guide you throught the steps of configuring Outlook and setting up an email account.

You may see a slightly different screen, depending on Outlook 2003’s previous configuration, if any. You should see the Startup wizard if an an email account was never added in Outlook 2003, or if you are using an Outlook profile for the first time.

Optionally import emails, contacts, and settings in Outlook 2003 from Eudora or Outlook Express

In the E-mail Upgrade Options step, Outlook 2003 now gives you the option to import old emails, contacts and email accounts settings from Eudora or Outlook Express.

We choose not to import anything at this stage. (We will show you later how to import from Eudora or Outlook Express after the fact.)

Click Next to proceed with the email account setup.

Setup an email account in Outlook 2003

In the E-mail Accounts step, Outlook offers you the possibility to setup an email account right away. We choose to keep the default option, and click Next to setup an email account.

Note that you can always choose to skip this step and create an email account later, by going to Tools > E-mail Accounts.

Click Next to choose the type of email account you want to set up in Outlook 2003.

EMAIL ACCOUNT TYPES SUPPORTED BY OUTLOOK 2003

In the Server Type step of Outlook’s Startup wizard, you are given the choice between five different types of email accounts. (This tutorial concentrates on setting up a POP3 account in Outlook; POP3 is the most common type of email account.)

  • Setting up an Exchange email account in Outlook 2003Microsoft Exchange Server — Exchange is Microsoft’s mail server software. If you are using Outlook 2003 on a corporate network, check with your System Administrator / IT Department – Outlook may or not use Exchange.
  • POP3 — POP3 is an email protocol, the most widely used for Internet mail. Your email provider most probably uses POP3. In doubt, check with your email provider or Internet Service Provider (ISP), or try setting up Outlook 2003 with POP3.
  • IMAP — Like POP3, IMAP is an Internet mail protocol. Most email providers do not support IMAP, some only offer it. Please check with your email provider.
  • HTTP — In our case Outlook 2003 means Hotmail or MSN by “HTTP”; if you are not trying to setup an email account with an Hotmail or MSN email address, you should probably use POP3. Hotmail and MSN are Microsoft’s webmail (Internet mail) services, which are meant to integrate with Outlook 2003 or earlier, and Outlook Express.
  • Additional Server Types — Additional Server Types allow you to pick a custom mail server, (like a groupware server or even to send faxes from Outlook 2003).

Setting up a POP3 email account in Outlook 2003

In our case, we will setup a POP3 email account in Outlook 2003, using the most common configuration settings.

(The procedure to setup an IMAP email account in Outlook 2003 is basically the same, and Microsoft Outlook support both email account types. Use the information provided by your email host.)

Select POP3; click Next to continue the email account setup.

EMAIL ACCOUNT INFORMATION IN OUTLOOK 2003

This screen is the most important in the email account setup: in the Outlook wizard’s Internet E-mail Settings screen, you will enter all the information Outlook 2003 needs to interact (or “talk”) with the mail server.Email account information in Microsoft Outlook 2003

  • Your Name — This is where you enter your name as you want it to appear when people receive emails from you. Left blank, your email address will show instead.
  • E-mail Address — Enter your full email address, in the format emailUser@emailProvider.com
  • Incoming Mail Server (POP3) — Enter the address of your mail server for incoming emails. For POP3 email accounts, it is most often mail.emailProvider.com, sometimes pop3.emailProvider.com. If you are unsure, check with your email provider or ISP.
  • Outgoing Mail Server (SMTP) — Enter your mail server’s address for outgoing emails. For POP3 accounts, it is likely mail.emailProvider.com or smtp.emailProvider.com.
  • Setting up the email account's user name and password in Outlook 2003User Name — Depending on your email provider, this could be your full email address (frequent), or the email user name (the part of your email address that comes before the “@” symbol, less frequent). Seldomly, it is completely different from your email address.
  • Your Password — In some cases, the password was assigned to you when your email account was created. The email account setup will fail to download (possibly send) emails if your password is incorrect. wATCH OUT FOR cAPS lOCK.
  • Log on using Secure Password Authentication (SPA) — You will not need SPA, unless your email provider specifies that you must use encryption for authentication.

The More Settings button allows to customize your email account setup. These email account options are covered in the Outgoing Server Settings tutorial(Outlook 2003 automatically configures these options to their default values; you should not have to set them up manually.)

TESTING YOUR EMAIL ACCOUNT SETUP IN OUTLOOK 2003

After you have entered all your email account’s information, Outlook 2003 lets you test the validity of these settings with the Test Account Settings button. Clicking it generate a test email from yourself to yourself; if successful, the test confirms the email account settings you have setup are valid.

Testing your email account settings in Microsoft Outlook 2003

Checking for errors during the Outlook 2003 email account setupIf your email account was successfully set up, Outlook 2003 will give you the same results as above. In case one of the task did not complete successfully, Outlook will give you an error code and explanation under theError tab to troubleshoot email account setup problems.

WHAT IF OUTLOOK 2003 FAILS WITH THE ACCOUNT SETUP TEST EMAIL?

Setting up an email account in Outlook 2003: failure to test email

If Outlook 2003 was not able to send or receive the account setup test email, make sure that your email account’s incoming and outgoing mail server names are spelled correctly, as well as your email account’s user name and password.

After checking (and possibly correcting) your email account settings, have Outlook 2003 re-send its test email.

Outlook 2003 fails to send or receive the email account setup test emailAnother reason for which Outlook 2003 fails the email account test is the increasingly common requirement by email providers that authentication take place before an email is sent out. To set up authentication between your Outlook 2003 email account and the mail server (for outgoing emails), please see the Outgoing Server Settings tutorial.

WRAPPING UP YOUR OUTLOOK 2003 EMAIL ACCOUNT SETUP

Finished with your email account setup in Outlook 2003!

The current Internet E-mail Settings screen is the last step (in the wizard) that allows you to back and change information you entered previously.

To complete your email account setup process, click the Nextbutton. Outlook 2003’s wizard will confirm that all settings were entered properly, and that it is happy. Click Finish.

Congratulations! You have completed your email account setup in Outlook 2003.

How can I access webmail while I’m away from my computer?

You may access webmail, by going to http://www.yourdomain.com/webmail/ after your domain has propagated.

Note: Please replace “yourdomain.com” with that of your actual domain name.

Prior to propagation, you can still use webmail by going to http://111.118.160.146/webmail/

The hostname of your server should be in your setup email.

I can receive emails but not send?

If you can receive mail but aren’t able to send this usually mean your outgoing server settings are incorrect.

Outgoing server should be: mail.yourdomain.com*

*replace yourdomain.com with your real domain name

The most common reason is because you have not set up the outgoing server to “Require Authentication”.

Go into your email account settings – (TOOLS menu) and follow instructions below:

  1. Select the Remember Password checkbox, and then click More Settings.
  2. In the Internet E-mail Settings window, go to the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.If you still experience problems, lodge a support ticket or call 1300 307 390