If you can receive mail but aren’t able to send this usually mean your outgoing server settings are incorrect.
Outgoing server should be: mail.yourdomain.com*
*replace yourdomain.com with your real domain name
The most common reason is because you have not set up the outgoing server to “Require Authentication”.
Go into your email account settings – (TOOLS menu) and follow instructions below:
- Select the Remember Password checkbox, and then click More Settings.
- In the Internet E-mail Settings window, go to the Outgoing Server tab. Check My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.
If you still experience problems, lodge a support ticket or call 1300 307 390